Hospice volunteers are a core service, not a “nice to have.” Is your program strong enough to withstand the next surveyor’s questions? This focused webinar will walk hospice leaders and volunteer managers through today’s expectations for a fully functioning volunteer program, including the 5% requirement, qualifying activities, and current surveyor hot buttons. Learn the defined roles of the volunteer director/manager and volunteers, what does and does not qualify toward the 5%, and the core elements of a Medicare-compliant volunteer training program.

KEY WEBINAR TAKEAWAYS

• ·     Regulations related to a hospice volunteer program
• ·     What volunteer activities to include in the 5% cost savings requirement
• ·     Best practices for tracking volunteer hours to meet regulatory requirements
• ·     Enhancing the use of volunteer services through IDT/IDG representation

BONUS MATERIALS  

• ·     Volunteer director/coordinator job description
• ·     Volunteer job description
• ·     Volunteer cost savings P&P guidelines
• ·     Tracking and Reporting Volunteer Activities (The Health Group, LLC)

WEBINAR DETAILS:  The hospice volunteer program is a core hospice service. This invaluable session will cover the roles of the volunteer director/coordinator and volunteers. Join us for a deep dive on the 5% requirement (including what qualifies), training, recruitment, and best practices. Frequently asked questions about volunteer activities, files, mileage, and other compliance considerations will be addressed, ensuring volunteers effectively support patient care while meeting regulatory standards.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:  Hospice

WHO SHOULD ATTEND?  Volunteer directors and coordinators, Volunteers, Social work /spiritual care, Bereavement coordinators, Administrators, Director of Patient Care Services/Clinical supervisors