You may know that hospice clinical managers have a big, important job, but do you know just how deep it goes? This webinar will identify the clinical manager’s role in emergency management and infection prevention and control, their responsibilities for agency quality reporting, and more. It will also explore the 2026 industry changes on the horizon. Don’t miss this opportunity to learn more about hospice clinical managers.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Identify upcoming industry changes for FY2026 including the implementation of HOPE
• Explain how management can support reimbursement by timely, quality data submissions
• Determine which hospice quality reports are critical to understand and how to improve scores
• Discern the role and interventions clinical managers play for a successful transition to the HOPE tool

WEBINAR DETAILS:  This webinar will cover all aspects of quality reporting and agency reports that all clinical leadership should be aware of and monitoring. Leadership sets the culture tone, and it is critical that new supervisors and managers understand their role in overall quality reporting, agency growth, employee and patient satisfaction, and quality of care measures. The program will explore what impacts hospice ratings and how a manager can guide the team and improve agency scores. It will touch on additional areas of management responsibility, including infection prevention and control and emergency management, and wrap up the series by discussing the final rule and regulatory updates for FY 2026.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:  Hospice, Palliative Care

WHO SHOULD ATTEND?  This informative session is designed for hospice business owners, all hospice leadership, DOPCSs, clinical supervisors, DONs, frontline supervisors, new management, middle management, management trainees, human resources staff, and administrators.

TAKE-AWAY TOOLKIT

• CAHPS Hospice Survey top-box scores by state October 1, 2022 – September 30, 2024
• KPP HVA risk analysis
• Training log
• PDF of slides and speaker’s contact info for follow-up questions
• Attendance certificate provided

OTHER WEBINARS THAT MIGHT INTEREST YOU!

Top Hospice Medical Review Denials & How to Avoid Them originally presented Thursday, May 15, 2025

CoPs & Infection Control & Prevention: Implementing an Effective Surveillance Program originally presented Tuesday, June 10, 2025

Understanding the Hospice Live Discharge Process originally presented Tuesday, July 15, 2025

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

MEET THE PRESENTER:  Kathy Ahearn, RN, BSN, PHN, ALECC, Inc.

Kathy Ahearn has dual bachelor’s degrees in nursing and social work. She is currently CEO and founder of ALECC, Inc., which provides consulting, mentoring, and education to all post-acute care providers, with an emphasis in the hospice industry. She began healthcare work due to a disabled parent and later a child living with a chronic disease. Her passion is healthcare, experiencing it both professionally and personally.

Kathy has always been a trailblazer in healthcare. She helped develop pain scales to standardize assessment with the American Pain Society and the Joint Commission. She expanded into medical devices, developing one of the first real-time cloud-based disease-specific software programs to assist patients, clinicians, and managed-care organizations to improve outcomes and collect data for the diabetic population. Currently, she has branched into YouTube to create a channel that will support colleagues and clinicians moving forward in healthcare.

REGISTRATION FEE:     Member- $191          No-member- $263

There are no cancellations or refunds.

CLICK HERE to register