ADRs continue and have escalated to the recovery audit contractor (RAC) level for both home health and hospice. With increased hospice oversight and medical audit reviews, ADRs may catch providers struggling with how to effectively submit documentation for optimal results. This presentation will be a "how-to" guide to understanding ADRs and how to submit one as requested.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Define what a medical review additional documentation request (ADR) is
• Identify agency responsibilities when an ADR request is received
• Explain the recommended ADR submission process best practices
• Name critical first steps when an ADR submission request is received
• Know the Medicare appeal levels and timelines involved

WEBINAR DETAILS:  ADRs and oversight are on the rise. It is recommended that all provider levels should have a working knowledge of this process. This webinar will review the process beginning with the ADR letter and key first steps, including identifying the type of audit. It will address best practices for managing the process from start to finish, including what and how to submit documentation for ease-of-use auditing purposes. Organization, timelines, key documentation, resources, project management, and appeals are critical topics that will be covered, as well as assessing whether your agency should seek outside consulting or legal assistance. Join us to learn what failure to respond to an ADR means for a provider.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES: Hospice, Home Health, Home Care

WHO SHOULD ATTEND? This detailed program will benefit all provider levels, including administration, finance professionals, executive management, clinical leadership and management, QAPI staff, medical directors, liaisons, clinical staff, intake and medical records personnel, and billing staff.

TAKE-AWAY TOOLKIT

• Palmetto: Responding to a Home Health Additional Documentation Request (ADR) Checklist
• Quick resource tools for prepayment/postpayment medical review ADR
• The five levels of the Medicare appeals process
• NGS CMS Hospice Documentation Checklist
• Training log
• PDF of slides and speaker’s contact info for follow-up questions
• Attendance certificate provided

DON’T MISS THIS RELATED WEBINAR!

ADR Management as Part of Your Corporate Compliance Program on Tuesday, October 14, 2025

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

MEET THE PRESENTER:  Kathy Ahearn, RN, BSN, PHN, ALECC, Inc.

Kathy Ahearn has dual bachelor’s degrees in nursing and social work. She is currently CEO and founder of ALECC, Inc., which provides consulting, mentoring, and education to all post-acute care providers, with an emphasis in the hospice industry. She began healthcare work due to a disabled parent and later a child living with a chronic disease. Her passion is healthcare, experiencing it both professionally and personally.

Kathy has always been a trailblazer in healthcare. She helped develop pain scales to standardize assessment with the American Pain Society and the Joint Commission. She expanded into medical devices, developing one of the first real-time cloud-based disease-specific software programs to assist patients, clinicians, and managed-care organizations to improve outcomes and collect data for the diabetic population. Currently, she has branched into YouTube to create a channel that will support colleagues and clinicians moving forward in healthcare.

REGISTRATION FEE:      Member- $159          Non-member- $229

There are no cancellations or refunds.

CLICK HERE to register