What if you could learn (and then avoid) the top 10 operational and structural mistakes hospices make? This practical program will help you develop strategies to prevent mistakes and improve operational efficiency. To be successful, hospice care needs to be delivered based on the right metrics, roles, responsibilities, and accountability. Real-life examples of what does and does not work will be shared.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Identify the most frequent operational and structural mistakes hospices make
• Evaluate your current operational structure and pinpoint potential problem areas
• Scrutinize built-in processes and expectations that may be holding your program back
• Understand the underlying root causes of these common mistakes and their potential impact
• Implement best practices for better organizational structure and compliance
• Enhance patient care through optimized hospice operations, processes, and protocols based on sound practice

WEBINAR DETAILS: This comprehensive webinar will illuminate the common pitfalls many hospices encounter in their operations and structural setups. Many issues can be clearly defined in your data. One example is not having a proper staffing model to fill positions with the appropriate resources and talent. Another issue that is equally impactful is having too many staff. By identifying these problem-prone areas, hospice administrators, professionals, and stakeholders can enhance their services, ensure compliance, and improve patient care. Attendees will gain valuable insights into avoiding these errors and implementing best practices for a more efficient, effective hospice environment.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES: Hospice

WHO SHOULD ATTEND? This informative webinar will benefit hospice owners, CFOs, CEOs, COOs, administrators, executive directors, clinical officers, financial managers, and anyone involved in the structure of your hospice organization.

TAKE-AWAY TOOLKIT

• Training log
• PDF of slides and speaker’s contact info for follow-up questions
• Attendance certificate provided

DON’T MISS THESE RELATED WEBINARS!

Admission Process Regulations & Common Mistakes to Avoid originally presented on Tuesday, May 21, 2024

The Top 10 Misunderstood Regulations & Related Bad Processes originally presented on Tuesday, August 20, 2024

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

MEET THE PRESENTERS:  Jen Kiehl, MBA, BSN, RN, Hospice Support Specialists and Greg Grabowski, Hospice Advisors, Hospice Insights

Jen Kiehl holds an MBA and has been a registered nurse since 1996. She started her hospice career in 2004 as a Clinical Director for a small start-up in rural Pennsylvania. Since then, she has held leadership positions at the local, regional, and national level for both large and small for-profit and nonprofit organizations. Jen has been sharing her expertise in growth, operations, compliance, and clinical strategy as an independent consultant since 2016. It is Jen’s philosophy that the growth of a successful hospice is dependent on a strong and compliant clinical program. There are no “sales” in hospice; census is built upon collaborative relationships that are founded in service excellence. Growth, however, is only a small component of a successful organization. In order to effectively lead a great program, managers must understand, evaluate, and drive all of the components that measure organizational excellence through well-defined, streamlined, and competitive processes.

Greg Grabowski has been involved in the hospice movement since 1999. His comprehensive experience spans nonprofit, for-profit, and national-level hospice organizations. Greg's entrepreneurial spirit is evident in his track record of spearheading numerous creative initiatives. Known for his strategic insight, he can forecast accurate trajectories and envision the future state of organizations. His expertise lies in fostering organizational culture, empowering and coaching leadership, marketing, and optimizing operational creativity and efficiency. A trusted consultant for seven years, he lends his extensive knowledge and expertise to hospices of various sizes and structures. As the driving force behind Hospice Advisors and his newest endeavor, Hospice Insights, Greg’s goal is to help organizations elevate and provide great hospice care through a relentless commitment to innovation and excellence.