Burnout is a serious issue for the individual and the team as a whole. Knowing how to recognize, approach, mitigate, and reverse it are critical skills for managers and fellow team members. Instead of concentrating only on someone’s challenging or difficult behavior, you can learn how to manage boundaries and know when and how to step in.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Examine trends in recent research related to establishing and maintaining professional boundaries
• Differentiate between “occupational burnout” and “empathy fatigue”
• List three specific criteria for overload burnout, neglect burnout, under-challenged burnout
• Understand the connection between burnout and moral distress
• Describe how/why common notions of self-care are generally not effective with burnout and compassion fatigue
• Exhibit two approaches to determine "when to take a step forward, when to stand still, and when to step back” in challenging situations

WEBINAR DETAILS:  So often a team member might be described as “difficult,” “ineffective,” or problematic” when in fact they are experiencing some form of burnout. End-of-life care requires specific skill sets for all team members and just because someone has a license or experience in a related field does not mean they will feel comfortable or adequate working in hospice or palliative care. Feelings of inadequacy can quickly lead to a dynamic called “learned helplessness” and/or a sense of burnout – which in turn can lead to problematic behaviors. It is imperative for managers and team members to have a thorough understanding of burnout and empathy fatigue and the knowledge and skills necessary to turn it around.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES: Hospice, Palliative Care

WHO SHOULD ATTEND?  This informative session is designed for the leadership team, managers, and team members, including nursing assistants and volunteers.

TAKE-AWAY TOOLKIT

• Assessment exercise
• Team discussion guide
• Volunteer discussion guide
• Guide for team members and the organization
• Training log
• PDF of slides and speaker’s contact info for follow-up questions
• Attendance certificate provided

DON’T MISS THESE RELATED WEBINARS!

What Do They Believe & Why Does It Matter? originally presented on Tuesday, February 27, 2024

Guiding Caregivers Through Difficult & Meaningful Conversations  on Thursday, October 10, 2024

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

MEET THE PRESENTER:  Gary Gardia, LCSW, APHSW-C, Gary Gardia Inc.

Over 40 years ago, Gary began his hospice career as a volunteer. Since then, he has worked in many capacities leading a variety of teams and departments, including volunteers, social workers, bereavement, and education. A frequent presenter and keynote speaker at state and national conferences, Gary works as a consultant for various businesses and healthcare organizations.

Gary holds master’s degrees in both education and social work and is a Licensed Clinical Social Worker. He also holds the new Advanced Palliative Hospice Social Worker Certification (APHSW-C). Gary received the National Hospice and Palliative Care Organization’s (NHPCO) Heart of Hospice Award for developing innovative programs to meet the needs of caregivers and the bereaved and is the recipient of the national Social Work Hospice and Palliative Network (SWHPN) Award of Excellence in Professional Education. He also served as the Executive Director of the Advanced Palliative Hospice Social Work certification organization.

Registration fee:     Member- $159          Non-member- $219

There are no cancellations or refunds.

CLICK HERE to register