This in-depth exploration of frequently misunderstood hospice regulations and related bad processes will explain how to navigate common pitfalls, focusing on critical areas such as care plan individualization, service delivery, and patient assessment. Learn to overcome challenges related to staff training, care plan execution, improving patient care, and ensuring your hospice operates smoothly and compliantly.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Use effective strategies to individualize care plans tailored to each patient's unique needs
• Define key components of a comprehensive care plan and the roles of attending physicians
• Explain the importance of thorough and timely patient assessments, including physical examinations and initial evaluations
• Distinguish between different eligibility criteria and the variability in physicians' assessments
• Implement best practices for managing and training
• Identify what is/isn’t required, and most importantly, what is best for patients and their families

WEBINAR DETAILS:  Do you know the top 10 misunderstood hospice regulations? This webinar will enhance your understanding, ensure compliance, optimize your hospice operations, and improve the quality of care provided to your patients.

1. Plan of Care and Contents: What is required and moving beyond cookie-cutter plans.
2. Attending Physician: The importance of understanding CMS intentions and addressing low participation rates. Why is high participation a good thing?
3. Patient and Family Assessment: Discover best practices for admissions and assessments, including the role of medical records, history, talking with patients and families, physical examinations, and admissions. Who can make a referral and/or request hospice services?
4. Eligibility: Learn about enhancing admission nurses’ assessment skills, presentation of hospice eligibility to physicians, and the inherent pitfalls.
5. Eligibility Variability: This section will address variability among hospice physicians. What should be done when you have deemed a patient not eligible, and another hospice immediately admits the patient and says they are eligible?
6. Eligibility Education: There is a lack of education and training within hospices about what makes a patient legally eligible for hospice. Utilization of change of terminal diagnosis, discharge, and revocation will be covered.
7. Information: What is really required for hospice informational consent, and election of benefits? How do families feel about the admission process? Why do most hospices give out too much information?
8. Initial Assessment: Clarifying best practices and common misunderstandings.
9. Comprehensive Assessment: Who does what, when, and by what deadlines. Explore how to improve thoroughness and accuracy.
10. Survey Awareness: Best practices for CAHPS survey awareness, including misconceptions and how to increase participation.

Bonus: How to handle a transfer and how long you should wait on the other hospice.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:  Hospice

WHO SHOULD ATTEND?  This informative session is designed for hospice administrators, clinical managers, nurses (admission and assessment), care coordinators, training and development personnel, quality assurance managers, compliance officers, and any other professionals involved in patient care planning and assessment.

TAKE-AWAY TOOLKIT

• Training log
• PDF of slides and speaker’s contact info for follow-up questions
• Attendance certificate provided

DON’T MISS THIS RELATED WEBINAR!

Admission Process Regulations & Common Mistakes to Avoid originally presented on Tuesday, May 21, 2024

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

MEET THE PRESENTER: Jen Kiehl, MBA, BSN, RN, Hospice Support Specialists

Jen Kiehl holds an MBA and has been a registered nurse since 1996. She started her hospice career in 2004 as a Clinical Director for a small start-up in rural Pennsylvania. Since then, she has held leadership positions at the local, regional, and national level for both large and small for-profit and nonprofit organizations. Jen has been sharing her expertise in growth, operations, compliance, and clinical strategy as an independent consultant since 2016. It is Jen’s philosophy that the growth of a successful hospice is dependent on a strong and compliant clinical program. There are no “sales” in hospice; census is built upon collaborative relationships that are founded in service excellence. Growth, however, is only a small component of a successful organization. In order to effectively lead a great program, managers must understand, evaluate, and drive all of the components that measure organizational excellence through well-defined, streamlined, and competitive processes.

Registration fee:     Member- $159          Non-member- $219

There are no cancellations or refunds.

CLICK HERE to register