Everyone wants to be exceptional – even if it’s in just one area. But what does that mean? How does it relate to volunteer management? Is your volunteer manager exceptional at their job? Do they want to be? This thought-provoking webinar will explain how to go from adequate to exceptional performance as a volunteer manager.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Deliver five key messages to your organization about the benefits of a high-quality volunteer program
• Define the word “exceptional” as it applies to today’s volunteer programming and services
• Explain the importance of informing and including the community in your comprehensive services
• Involve patient care teams in volunteer services in two ways that actually makes their jobs easier
• Describe two fundamental ways to prepare your program for expansion

WEBINAR DETAILS: What does it take to move from being an adequate volunteer manager to an exceptional volunteer manager? To start with, you need good critical thinking skills and the ability to engage in creative problem-solving. Today’s volunteer manager must be assertive, solution-focused, and possess the ability to anticipate requests before they are received. This webinar will address what it takes to become an exceptional volunteer manager no matter how large or small your program may be.

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:  Hospice

WHO SHOULD ATTEND?  This informative webinar will benefit volunteer directors and program managers and those in leadership positions who want to know more about maximizing the potential for hospice volunteerism.

TAKE-AWAY TOOLKIT

• “Don’t forget” checklist for program expansion
• Current program assessment exercise
• IDT discussion guide
• Handout with additional lecture notes
• List of references and additional learning opportunities
• Training log
• PDF of slides and speaker’s contact info for follow-up questions
• Attendance certificate provided

DON’T MISS THESE RELATED WEBINARS!

Critical Skills for Volunteers: Boundaries, Suicide Intervention, Grief & Loss originally presented on Thursday, April 4, 2024 

Alzheimer’s Disease & Related Disorders (ADRD) Training for Volunteers originally presented on Thursday, May 16, 2024

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

MEET THE PRESENTER:  Gary Gardia, LCSW, APHSW-C, Gary Gardia Inc.

Over 40 years ago, Gary began his hospice career as a volunteer. Since then, he has worked in many capacities leading a variety of teams and departments, including volunteers, social workers, bereavement, and education. A frequent presenter and keynote speaker at state and national conferences, Gary works as a consultant for various businesses and healthcare organizations.

Gary holds master’s degrees in both education and social work and is a Licensed Clinical Social Worker. He also holds the new Advanced Palliative Hospice Social Worker Certification (APHSW-C). Gary received the National Hospice and Palliative Care Organization’s (NHPCO) Heart of Hospice Award for developing innovative programs to meet the needs of caregivers and the bereaved and is the recipient of the national Social Work Hospice and Palliative Network (SWHPN) Award of Excellence in Professional Education. He also served as the Executive Director of the Advanced Palliative Hospice Social Work certification organization.

REGISTRATION FEE:     Member- $159          Non-member- $219

There are no cancellations or refunds.

CLICK HERE to register