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Admission Process Regulations & Common Mistakes to Avoid
Tuesday, May 21, 2024, 3:00 PM - 4:30 PM EDT
Category: Workshop

(90-minute webinar – available live or on-demand)
Tuesday, May 21, 2024
3:00 - 4:30 PM Eastern

Admissions are the bread and butter of every hospice. Without referrals and admissions any hospice would be in danger of closing. Besides being necessary, these processes must be done correctly and compliantly. It’s one thing to avoid mistakes, but what if some of your routines are based on myths? You could be missing out on serving eligible patients. This webinar will debunk myths that could be hampering your hospice and teach you about the real mistakes to avoid.


  • Identify mistaken compliance beliefs that hinder the admission of eligible patients
  • Reduce unnecessary steps that slow down the admission process
  • Create a compliant, efficient workflow for hospice admissions
  • Enhance your competitive edge by reducing unnecessary barriers to admission
  • Define compliant, time-saving ways to streamline your admission process

WEBINAR DETAILS: This webinar will address the referral, intake, and admission processes and the potential barriers based on compliance misconceptions. Often hospices miss out on referrals due to misunderstandings and myths that surround requirements for info visits, admissions, and managing new patients. You’ll learn what best practices look like and what “old school” beliefs may be hindering your admission process. In addition, the cumbersome processes that hospices cling to take time and burden the admissions team. Streamlining your admission process in a compliant way will not only enhance the quality of care for patients and families but will reduce the workload and increase your nurses’ satisfaction.


WHO SHOULD ATTEND? This insightful webinar will benefit hospice executives, clinical leadership, admissions directors, marketing and sales directors, and anyone involved in the intake, referral, and admission processes.


  • Sample admission process flow map
  • Training log
  • PDF of slides and speaker’s contact info for follow-up questions


The Top 10 Misunderstood Regulations & Related Bad Processes on Tuesday, August 20, 2024

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

MEET THE PRESENTER: Jen Kiehl, MBA, BSN, RN, Hospice Support Specialists

Jen Kiehl holds an MBA and has been a registered nurse since 1996. She started her hospice career in 2004 as a Clinical Director for a small start-up in rural Pennsylvania. Since then, she has held leadership positions at the local, regional, and national level for both large and small for-profit and nonprofit organizations. Jen has been sharing her expertise in growth, operations, compliance, and clinical strategy as an independent consultant since 2016. It is Jen’s philosophy that the growth of a successful hospice is dependent on a strong and compliant clinical program. There are no “sales” in hospice; census is built upon collaborative relationships that are founded in service excellence. Growth, however, is only a small component of a successful organization. In order to effectively lead a great program, managers must understand, evaluate, and drive all of the components that measure organizational excellence through well-defined, streamlined, and competitive processes.

REGISTRATION FEE:     Member $159          Non-member $219

Registration is for one connection only. Additional logins will be billed accordingly.

There are no cancellations or refunds.

CLICK HERE to register.