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Hospice Billing Part 3: Face-to-Face, Hospice Cap, Physician Billing & PEPPER
Tuesday, September 26, 2023, 3:00 PM - 4:30 PM EDT
Category: Workshop

(90-minute webinar – available live or on-demand)
Tuesday, September 26, 2023
3:00 - 4:30 PM Eastern

All the nuts and bolts that comprise hospice reimbursement will be covered in this webinar. Face-to-face requirements, the aggregate cap self-reporting requirement, and PEPPER reports are among the many daily reimbursement-related challenges that will be addressed.

 WEBINAR DETAILS: Face-to-face requirements, physician billing, and the aggregate cap self-reporting requirement are a few of the many daily reimbursement-related challenges hospices face. Learn to tackle those challenges with confidence. Expand your agency's knowledge of palliative care reimbursement and the palliative benefit for patients in the VBID model through a comprehensive review, including specific physician billing codes, HIS transmission requirements, the increased penalty for noncompliance, and medical review denials. How PEPPER reports affect your hospice will also be covered.


  • Detail hospice face-to-face requirements
  • Recap the self-reporting hospice aggregate cap requirements
  • Review the physician billing requirements
  • Outline HIS reporting requirements and the penalty
  • Consider the benefit for patients in VBID plans under palliative care
  • Recognize and avoid the top five medical review denial reasons
  • Analyze PEPPER report content


WHO SHOULD ATTEND? This informative session is best suited for the revenue cycle team, intake staff, authorization team members, administrative personnel, and field staff.


  • Hospice cap tips for success
  • Training log
  • PDF of slides and speaker’s contact info for follow-up questions


VBID Update: Hospice Benefit Component & Medicare Advantage Originally presented on Thursday, May 4, 2023, Recording available.

Hospice PEPPER Reports: What Does Your Update Reveal? Originally presented on Monday, May 8, 2023, Recording available. 

Hospice 2024 Final Payment Rule & Quality Update Originally presented on Tuesday, August 22, 2023, Recording available.

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

MEET THE PRESENTER: Melinda Gaboury,COS-C, CEO, Healthcare Provider Solutions

Melinda A. Gaboury, with more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals. She routinely conducts home care and hospice reimbursement workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR, and TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. Melinda is currently Chair of the NAHC/HHFMA Advisory Board and Work Group, is Treasurer on the Home Care Association of Florida Board of Directors and serves on the Tennessee Association for Home Care Board of Directors. Melinda is also the author of the Home Health OASIS Guide to OASIS-E and Home Health Billing Answers, 2023.

Registration fee:     Member- $159          Non-member- $219

Registration is for one login connection.  Additional logins will be charged accordingly.

There are no refunds.

CLICK HERE to register