Sometimes, your most effective advocate is… you. But how do you communicate your own value to an organization without self-aggrandizement? Effective advocacy of any kind requires assertive communication. This session will provide the tools you need to maximize your impact on the interdisciplinary team.

WEBINAR DETAILS

Do you ever hear yourself or others say, “Social workers aren't appreciated or valued here"? If so, it may mean the team’s social workers need to adjust their approach to being an active member of the interdisciplinary team. Are people clear about your value? The best way to address this is to first serve as advocates for yourselves and your discipline. Clearly, being "aggressive" never works and it doesn’t work to just say, "You need to value us.” This webinar will focus on ways social workers can become more effective team members, become more effective at facilitating the interdisciplinary process, and serve as advocates for their role and for the complex psychosocial needs of patients and families. This program will cover common obstacles specifically related to the work of the hospice social worker, explore positive problem-solving, and how to become solution-focused in your approach to care.

 AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Differentiate between assertive, aggressive, and passive-aggressive behavior
• Take responsibility for your skill and knowledge base
• Become an assertive leader and team guide for the psychosocial needs of patients and families
• Describe the critical role of social workers in interdisciplinary team meetings
• Employ two positive problem-solving models for patient/family and team situations

 THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:  Hospice

WHO SHOULD ATTEND?  This informative webinar is designed primarily for hospice social workers. Leadership, management, and other team members will also benefit by learning about the social worker’s role in providing exceptional care. 

TAKE-AWAY TOOLKIT

• Examples differentiating between aggressive and assertive behavior, specific to the social worker’s role
• How Assertive Are You? exercise
• Situation examples that demonstrate an assertive social worker approach
• Handout with additional lecture notes and extensive list of resources
• Training log
• PDF of slides and speaker’s contact info for follow-up questions

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other agencies or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

 MEET THE PRESENTER:  Gary Gardia, LCSW, APHSW-C

Over 40 years ago, Gary began his hospice career as a volunteer. Since then, he has worked in many capacities leading a variety of teams and departments including volunteers, social workers, bereavement, and education.

Gary holds Master’s Degrees in both Education and Social Work and is a Licensed Clinical Social Worker. He also holds the new Advanced Palliative Hospice Social Worker Certification (APHSW-C). Gary received the National Hospice and Palliative Care Organization’s (NHPCO) Heart of Hospice Award for developing innovative programs to meet the needs of caregivers and the bereaved and is the recipient of the national social work organization Social Work Hospice and Palliative Network (SWHPN) Award of Excellence in Professional Education.

Gary is a frequent presenter and keynote speaker at state and national conferences and works as a consultant for various businesses and healthcare organizations. He is the past Executive Director of the Advanced Palliative Hospice Social Work certification organization.

CLICK HERE to register

DON’T MISS THESE RELATED WEBINARS!

Hospice Social Worker & Spiritual Caregiver Compliance  Originally presented March 14, 2023, now available on demand

Assertiveness Training for Effective & Clear Communication  Originally presented May 30, 2023, now available on demand 

Effective Interdisciplinary Collaboration for Hospice  on Wednesday, November 15, 2023