(60-minute on-demand webinar)

An assertive communication style is imperative when advocating for yourself and those in your care. Gain a deeper understanding of your personal communication style and how to be assertive without being aggressive.

WEBINAR DETAILS

Being assertive is a fundamental communication skill and is considered the gold standard by many experts. Assertive people express themselves in a clear manner that doesn’t step on the opinions and beliefs of others. There are several ways to be more assertive and the first step is to assess your own communication style. Join this informative webinar to learn your predominant style and how to become more assertive. When used effectively, assertive communication can enhance almost every aspect of your job and life. It is critical to know which tools and techniques to use, as well as how and when to use them. Register now for this thought-provoking session and change the way you look at communication.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

• Identify the four communication styles
• Assess your individual communication style and its effectiveness
• Enjoy the three main benefits of being assertive
• Use the three Cs of assertive communication
• Distinguish the communication styles of others
• Recognize the five red flags of poor communication

THIS WEBINAR WILL BENEFIT THE FOLLOWING AGENCIES:  Hospice, Home Health, Home Care, Palliative Care

WHO SHOULD ATTEND?  This informative session is beneficial for employees at every level.

TAKE-AWAY TOOLKIT

• Communication style handout
• Communication tool handout
• Reference materials
• Resource list
• Training log
• PDF of slides and speaker’s contact info for follow-up questions

REGISTRATION FEES:     Member- $159          Non-member- $219

CLICK HERE to register